Privacy Policy - FynixVora

Introduction

At FynixVora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or purchase our natural supplements and skincare products. We adhere to the principles of transparency, consent, and data minimization in all our practices.

This policy applies to all users of the FynixVora website, located at www.fynixvora.com, and governs the collection and use of information through our online platforms. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

We regularly review and update this Privacy Policy to ensure compliance with evolving data protection laws and regulations, including the General Data Protection Regulation (GDPR) applicable in the European Union and Slovakia. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Information We Collect

We collect information to provide better services to our customers and to improve our website and products. The types of information we collect include both personal and non-personal data.

Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide. This includes:

Name and Contact Details: When you fill out our contact form, subscribe to our newsletter, or place an order, we collect your name, email address, phone number, and mailing address.
Payment Information: For purchases made through our external e-commerce partners, payment details are handled securely by third-party processors and are not stored on our servers.
Communication Records: Any messages, inquiries, or feedback you send to us via email, contact forms, or other communication channels.

Non-Personal Information

We also collect non-personal information automatically when you visit our website:

Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
Device Information: Details about your device, browser type, operating system, and IP address.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

We do not collect sensitive personal information such as health data, racial or ethnic origin, or religious beliefs unless explicitly provided by you in communications.

How We Use Your Information

We use the information we collect for various purposes that support our business operations and improve your experience. All uses are lawful, fair, and transparent.

Responding to Inquiries: To answer your questions, provide customer support, and address any concerns you may have about our products or services.
Processing Orders: To fulfill purchases and communicate about order status through our external e-commerce partners.
Improving Our Website: To analyze user behavior, identify popular content, and make improvements to our website design and functionality.
Marketing Communications: With your consent, to send you newsletters, product updates, and promotional offers about our natural supplements and skincare products.
Analytics and Research: To understand our audience and improve our products, we analyze aggregated, anonymized data.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our services to you.

If we process your data based on legitimate interests, we ensure that these interests are not overridden by your rights and freedoms. For marketing purposes, we rely on your explicit consent, which you can withdraw at any time.

Data Sharing & Disclosure

FynixVora does not sell your personal information to third parties. We only share your data when necessary for our business operations or as required by law.

We may share your information with the following third parties:

Service Providers: We use Formspree for handling contact form submissions. They process your data on our behalf and are contractually obligated to protect your privacy.
Analytics Providers: We use web analytics tools to understand website usage. These tools collect anonymized data and help us improve our services.
E-commerce Partners: For product purchases, your data is shared with our external e-commerce platforms, which handle transactions securely.
Legal Authorities: We may disclose information if required by law, to protect our rights, or to comply with legal processes.

All third parties we work with are selected for their commitment to data protection and are bound by strict confidentiality agreements. We ensure that any data sharing is limited to what is necessary and lawful.

We do not transfer your personal data outside the European Economic Area without adequate safeguards in place to protect your rights.

Your Data Protection Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal information. We are committed to respecting and facilitating these rights.

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete personal information.
Right to Erasure: You can request the deletion of your personal information in certain circumstances.
Right to Restriction of Processing: You can ask us to limit how we process your personal information.
Right to Data Portability: You can request your personal information in a structured, commonly used format.
Right to Object: You can object to the processing of your personal information for direct marketing or other purposes.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may ask for verification of your identity to protect your privacy.

If you are located in the EU, you also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

Cookies & Tracking Technologies

Cookies are small text files that are placed on your device when you visit our website. They help us provide a better browsing experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function, such as remembering your preferences or enabling secure logins.
Analytics Cookies: Help us understand how visitors use our website, allowing us to improve our content and services.
Functional Cookies: Enable enhanced features, such as remembering your settings or providing personalized content.

We do not use cookies for advertising or tracking across other websites. All cookies we use are first-party cookies, meaning they are set by our website.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy and, if the changes are significant, we will provide additional notice.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

If we make material changes that affect how we collect or use your personal information, we will notify you via email or through a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We are here to help and ensure your privacy rights are respected.

Email

[email protected]

Phone

+421 534 565 880

Address

Štefánikova 787
Trenčín, Slovakia

For privacy-related inquiries, please use the subject line "Privacy Policy" when contacting us. We aim to respond to all inquiries within 5 business days.

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